Digital Twin Provider

About the Customer

This technology company specialises in the development and promotion of BIM (Building Information Modeling) technology. They supply BIM-powered digital solutions to firms within the construction sector.

Project Background

Alongside creating and championing BIM technology, the company also built skill development courses and delivers online training services.

The Problem

Learners and tutors reported that the existing live-streamed training lacked interactivity. If a student hit a snag, the instructor couldn't hop onto their machine remotely to help sort it out.

Once a course wrapped up, attendees had no facility for independent practice. Tutors couldn't gauge how well participants were absorbing the material, which resulted in lacklustre training outcomes.

The teaching team blends permanent and part-time staff, which makes juggling people management and course coordination a real headache.

The Solution: DaDesktop Cloud Desktop

DaDesktop is founded on more than two decades of premium IT training experience from its parent group. It is a cloud desktop product engineered specifically for educational delivery. Each feature is purpose-built to meet training demands.

Key features

Browser-based operation: Learners and instructors simply launch a web browser to begin. There is no software to install. It runs smoothly on low-spec machines, helping to trim down the cost of learning for students.

One-click duplication: Once an instructor has arranged the necessary software and setup for a session, they can replicate it across all student cloud desktops in an instant.

Remote assistance: The instructor can view every participant's desktop. When someone runs into difficulty, the instructor can take remote charge of their machine and offer real-time guidance.

Global data centres: Accommodates users from various nations and regions joining the same training event.

Agile and scalable: You can bring participants in or out whenever you like, and tweak the cloud desktop hardware specifications on the go.

Permission management: Administrators can effortlessly set instructor and student privileges for streamlined, all-in-one management.

Results

After rolling out DaDesktop, both instructors and students came back with glowing feedback. The whole experience of prepping courses and joining sessions levelled up dramatically for everyone.

The one-click clone capability saves instructors and support crew an enormous amount of time. Set it up once, then run it for countless sessions. Tutors are now free to concentrate on designing richer courses, delivering great teaching, and addressing queries.

The recording tool and data analytics give tutors genuine insight into how learners are progressing. This arms them with valuable intelligence for refining course materials and sharpening their teaching methods.

Course satisfaction rates climbed to 95% after the transition to DaDesktop for training delivery.